Terms & FAQs
How are bookings confirmed?
Bookings are confirmed after trip details, availability, and pricing are reviewed with our team.
What determines my fare?
Fares depend on route, vehicle, duration, tolls, parking, and applicable taxes. We share pricing before confirmation.
What is your cancellation policy?
Cancellation and refund terms vary by booking. Please contact Mile Zoom promptly for assistance.
What details are needed to book?
Passengers should provide accurate pickup, destination, timing, and contact details when booking.
Who handles lost belongings?
Travelers are responsible for personal belongings. Mile Zoom recommends checking the vehicle before departure.
Are flight bookings covered separately?
Flight ticket assistance is separate from cab services; airline schedules, prices, and policies apply.